How Does Facilitation Work?
Effective facilitators use their expertise in communication and conflict management to bring focus to the discussions.
Depending on the needs of the group, the facilitator may:
- Work with the group to set a constructive agenda
- Ensure that all involved have an opportunity to contribute to the discussion
- Help set an atmosphere that permits creative brainstorming
- Ensure that the issues are framed broadly enough to allow the participants’ interests to be fully explored
- Chair the meeting in a way that keeps the discussions focused and progressing
- Help the group identify necessary next steps to achieve their goals
- Prepare a summary of the results of the discussion to allow the group to have a clear blueprint for advancing their goals in the future
Who Should Consider Facilitation?
- Organizations that wish to take some time to refocus their efforts
- To address challenges within the organization
- Parties wishing to address a conflict in a safe and productive way.
Facilitation is particularly valuable where the discussion must involve a number of participants or stakeholders.
“I have known and worked with Michael Coyle since 1993. He is a skilled and highly experienced mediator and facilitator.”
“I have witnessed Michael’s ability to facilitate difficult conversations first hand. He has a wonderful ability to pace dialogue so that all participants feel heard. Comments are captured and confirmed before moving forward. The effect of this approach is calming, professional and progressive. I am pleased to recommend Michael Coyle’s facilitation, and conflict resolution services.”